@font-face{font-family:Inter;font-style:normal;font-weight:400 900;font-display:swap;src:url(/brand/inter-latin.woff2) format("woff2");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Inter;font-style:normal;font-weight:400 900;font-display:swap;src:url(/brand/inter-latin-ext.woff2) format("woff2");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Inter Tight;font-style:normal;font-weight:600 800;font-display:swap;src:url(/brand/inter-tight-latin.woff2) format("woff2");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Inter Tight;font-style:normal;font-weight:600 800;font-display:swap;src:url(/brand/inter-tight-latin-ext.woff2) format("woff2");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}:root{font-family:Inter,Segoe UI,-apple-system,BlinkMacSystemFont,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;color:#14213c;background:#f3f7fc;--primary: #1266d6;--primary-hover: #0d4ea8;--muted: #5a6a86;--line: #e0e7f1;--focus: #1266d6}*{box-sizing:border-box}body{margin:0;min-width:280px}button,input,textarea{font:inherit}button,a{-webkit-tap-highlight-color:transparent}button,a,input,textarea{touch-action:manipulation}button{cursor:pointer}button:disabled{cursor:wait;opacity:.6}button:disabled:not([type=submit]){cursor:default}a{color:var(--primary)}:is(a,button,input,textarea):focus-visible{outline:3px solid var(--focus);outline-offset:4px}h1,h2,p{margin:0}h1,h2{font-family:Inter Tight,Inter,sans-serif}h1{font-size:clamp(29px,3.2vw,40px);line-height:1.14;font-weight:650;letter-spacing:-1.15px}h2{font-size:21px;line-height:1.3;font-weight:650;letter-spacing:-.4px}p{color:var(--muted);line-height:1.65}svg{flex-shrink:0}.portal-shell{min-height:100dvh;display:flex;flex-direction:column}.skip-link{position:fixed;top:-100px;left:16px;z-index:10;padding:16px;background:#fff;border-radius:8px}.skip-link:focus{top:16px}.site-header{background:#fff;border-bottom:1px solid var(--line)}.header-inner{max-width:1144px;margin-inline:auto;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:21px 32px}.brand{display:inline-flex;gap:11px;align-items:center;padding:0;border:0;background:none;text-align:left;color:#14213c}.header-label{display:flex;align-items:center;gap:7px;color:var(--muted);font-size:13px}.account{display:flex;align-items:center;gap:25px}.account>div{display:grid;gap:4px;text-align:right}.account strong{font-size:14px}.account small{color:var(--muted);font-size:12px;max-width:230px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.main{width:100%;max-width:1144px;padding:58px 32px 80px;margin-inline:auto;flex:1;outline:none}.auth-main{display:grid;align-content:center;justify-items:center;padding-top:48px}.site-footer{max-width:1144px;width:100%;margin-inline:auto;border-top:1px solid var(--line);padding:24px 32px;display:flex;align-items:center;justify-content:space-between;gap:12px;color:var(--muted);font-size:11px}.site-footer span:last-child{display:flex;align-items:center;gap:6px}.eyebrow{display:block;color:var(--primary);font-size:10px;letter-spacing:1.55px;font-weight:750;line-height:1.6;margin-bottom:15px}.welcome{margin-bottom:36px;max-width:650px}.welcome h1{font-size:clamp(39px,5vw,59px);line-height:1.08;letter-spacing:-2px}.welcome h1 span{color:var(--primary)}.welcome p{margin-top:18px;font-size:16px}.action-grid{display:grid;grid-template-columns:1.1fr 1fr 1fr;gap:18px}.action-card{display:flex;flex-direction:column;align-items:flex-start;min-width:0;text-align:left;text-decoration:none;background:#fff;border:1px solid var(--line);border-radius:20px;padding:28px;color:#14213c;transition:border-color .15s,box-shadow .15s,transform .15s}.action-card:hover{border-color:#8ab8ff;box-shadow:0 7px 24px #081c4014;transform:translateY(-2px)}.action-icon{display:grid;place-items:center;height:56px;width:56px;border-radius:17px;background:#e6effe;color:var(--primary);margin-bottom:30px}.action-card p{font-size:14px;margin-top:12px}.action-link{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:650;margin-top:38px}.primary-action{background:var(--primary);border-color:var(--primary);color:#fff}.primary-action:hover{background:var(--primary-hover);border-color:var(--primary-hover)}.primary-action .action-icon{background:#ffffff20;color:#fff}.primary-action p{color:#e6effe}.reassurance{display:flex;align-items:center;gap:14px;margin-top:32px;padding:20px 0;color:var(--primary)}.reassurance p{font-size:13px;line-height:1.5}.reassurance strong{color:#14213c;font-weight:600;display:block;margin-bottom:3px}.reassurance span{display:block}.panel{background:#fff;border:1px solid var(--line);border-radius:20px;padding:34px}.auth-card{width:min(100%,490px);padding:38px}.auth-card h1{font-size:33px;white-space:pre-line}.auth-card>p{margin-top:17px;font-size:14px}.auth-card .form-stack{margin-top:28px}.form-stack{display:flex;flex-direction:column;gap:25px}label{display:flex;flex-direction:column;gap:10px;font-size:14px;line-height:1.5;font-weight:600}input,textarea{display:block;width:100%;background:#fff;border:1px solid #c5d2e8;border-radius:10px;padding:13px 15px;color:#14213c;line-height:1.55;min-height:50px;font-weight:400;font-size:16px}input:focus,textarea:focus{border-color:var(--primary)}input::placeholder,textarea::placeholder{color:#5a6a86;opacity:1}textarea{resize:vertical;min-height:120px}label small,.file-field small{font-size:12px;color:var(--muted);font-weight:400;line-height:1.55}.primary-button,.secondary-button,.quiet-button,.back-button{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:48px;padding:12px 19px;border:1px solid transparent;border-radius:10px;font-weight:600;font-size:14px;text-decoration:none;line-height:1.5}.primary-button{background:var(--primary);color:#fff;border-color:var(--primary)}.primary-button:hover:not(:disabled){background:var(--primary-hover);border-color:var(--primary-hover)}.secondary-button{background:#fff;color:#0d4ea8;border-color:#cad8ec}.secondary-button:hover:not(:disabled){background:#f3f7fc}.quiet-button,.back-button{color:#0d4ea8;background:transparent}.quiet-button:hover,.back-button:hover{background:#e6effe}.back-button{margin:-20px 0 30px -12px;padding-inline:12px;font-weight:500}.auth-card>.back-button{margin:22px 0 -12px -12px}.wide{width:100%}.text-button{color:var(--primary);border:none;background:transparent;padding:8px 0;font-size:12px;font-weight:600;min-height:44px}.text-button:hover{text-decoration:underline}.login-options{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:-10px}.checkbox-label{display:flex;flex-direction:row;align-items:center;gap:8px;font-size:12px;font-weight:400}.checkbox-label input{width:17px;height:17px;min-height:17px;margin:0;accent-color:var(--primary)}.auth-card .auth-note{margin-top:26px;font-size:12px;text-align:center;padding-top:24px;border-top:1px solid var(--line)}.section-heading{margin-bottom:28px}.section-heading p{margin-top:13px;font-size:15px}.form-page{max-width:720px;margin-inline:auto}.problem-label{font-size:18px;gap:14px}.problem-label textarea{font-size:16px;line-height:1.7}.optional{color:var(--muted);font-size:12px;font-weight:400}label .optional{display:contents}.file-field{display:flex;flex-direction:column;align-items:flex-start;gap:8px}.file-field .secondary-button{padding:12px;text-align:left;font-size:13px}.file-input{position:absolute;width:1px;height:1px;overflow:hidden;opacity:0;pointer-events:none;min-height:0;padding:0}.file-list{list-style:none;padding:0;margin:4px 0 0;width:100%;display:grid;gap:6px}.file-list li{display:flex;align-items:center;gap:9px;border:1px solid var(--line);padding-left:12px;border-radius:8px;font-size:13px}.file-list li>span{flex:1;min-width:0;overflow-wrap:anywhere}.remove-file{min-width:44px;min-height:44px;display:grid;place-items:center;border:0;background:transparent;color:#5a6a86}.request-identity{display:flex;align-items:center;gap:10px;font-size:12px;line-height:1.6;color:var(--muted);padding:16px;background:#f3f7fc;border-radius:10px}.request-identity strong{font-weight:600;color:#14213c}.request-form>.wide{min-height:55px;font-size:16px}.form-note{color:var(--muted);text-align:center;font-size:12px;margin-top:-13px}.form-note.left{text-align:left;margin-top:-12px}.notice{display:flex;align-items:flex-start;gap:10px;padding:14px 16px;border-radius:10px;font-size:14px;line-height:1.6;width:100%}.notice>svg{margin-top:1px}.notice.error{color:#ab1e2e;background:#feeaed;border:1px solid #f2c3ca}.notice.positive{color:#0c6a2f;background:#e4f8ea;border:1px solid #b8dfc4}.main>.notice{margin-bottom:24px}.loading{color:var(--muted);display:flex;align-items:center;justify-content:center;min-height:160px;gap:10px;font-size:14px}.spin{animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.success-card{max-width:590px;margin:15px auto 0;text-align:center;padding:48px}.success-icon{display:inline-grid;place-items:center;width:82px;height:82px;color:#0c6a2f;background:#e4f8ea;border-radius:50%;margin-bottom:28px}.success-card h1{font-size:38px}.success-card p{font-size:15px;margin-top:22px}.success-card .quiet-button{margin-top:12px}.reference{margin:28px 0;padding:20px;background:#f3f7fc;border-radius:12px;display:grid;gap:7px}.reference small{color:var(--muted);font-size:12px}.reference strong{color:var(--primary);font-size:23px;letter-spacing:1px}.list-heading{display:flex;justify-content:space-between;align-items:center;gap:24px}.ticket-list{display:grid;gap:13px}.ticket-card{width:100%;text-align:left;background:#fff;color:#14213c;padding:24px;border:1px solid var(--line);border-radius:15px}.ticket-card:hover{border-color:#8ab8ff}.ticket-card-top,.ticket-card-bottom{display:flex;align-items:center;justify-content:space-between;gap:12px}.ticket-code{font-size:12px;font-weight:650;color:var(--muted)}.ticket-card h2{margin-top:15px;font-size:20px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-card-bottom{margin-top:19px;font-size:12px;color:var(--muted)}.ticket-card-bottom>span{display:flex;gap:6px;align-items:center;color:var(--primary);font-weight:600}.status{display:inline-flex;align-items:center;gap:6px;color:#0d4ea8;border-radius:100px;padding:6px 10px;font-size:11px;font-weight:600;line-height:1.4;background:#e6effe}.status>span{width:5px;height:5px;border-radius:50%;background:currentColor}.status.working{color:#0d4ea8;background:#e6effe}.status.waiting{color:#8b5915;background:#fff3dd}.status.done{color:#0c6a2f;background:#e4f8ea}.empty-state{text-align:center;padding:60px 24px}.empty-state>svg{color:#8da6c9;margin-bottom:19px}.empty-state p{margin:13px 0 24px;font-size:14px}.detail-page{max-width:780px;margin-inline:auto}.detail-page h1{font-size:30px;line-height:1.3;overflow-wrap:anywhere}.detail-meta{display:flex;gap:14px;align-items:center;margin-bottom:14px}.conversation{display:grid;gap:16px;margin-bottom:26px}.message{background:#fff;border:1px solid var(--line);border-radius:16px;padding:24px}.message.customer-message{background:#eef4fd;border-color:#dbe7fa;margin-left:32px}.message.support-message{margin-right:32px}.message-heading{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:14px}.message-heading strong{font-size:13px}.message-heading time{color:var(--muted);font-size:11px}.message>p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:15px;color:#14213c}.attachment-links{list-style:none;padding:0;margin:18px 0 0;display:grid;gap:10px}.attachment-links a{display:inline-flex;gap:7px;align-items:center;font-size:13px;overflow-wrap:anywhere;min-height:32px}.reply-form{gap:22px}.reply-form .primary-button{align-self:flex-start}@media(max-width:850px){.action-grid{grid-template-columns:1fr;gap:14px}.action-card{display:grid;grid-template-columns:54px 1fr;gap:12px 20px;padding:24px}.action-icon{margin-bottom:0;width:54px;height:54px;grid-row:1 / 3}.action-card p{margin-top:6px}.action-card p br{display:none}.action-link{margin-top:3px}.welcome{margin-bottom:28px}.welcome h1{font-size:48px}.main{padding-top:38px}}@media(max-width:560px){.header-inner{padding:15px 20px;gap:10px}.account{gap:6px}.account>div{display:none}.account .quiet-button{padding:10px 8px;font-size:11px;gap:5px}.header-label{font-size:11px}.main{padding:30px 20px 50px}.site-footer{padding:20px;flex-direction:column;gap:8px}.welcome h1{font-size:43px;letter-spacing:-1.65px}.welcome p{font-size:14px;line-height:1.65}.eyebrow{font-size:9px;letter-spacing:1.3px;margin-bottom:13px}.action-card{border-radius:15px;padding:22px 18px;gap:8px 16px;grid-template-columns:45px 1fr}.action-icon{width:45px;height:45px;border-radius:13px}.action-icon svg{width:24px}.action-card h2{font-size:19px}.action-card p{font-size:13px}.action-link{font-size:12px;margin-top:8px}.reassurance{align-items:flex-start;margin-top:20px;gap:11px}.reassurance>svg{margin-top:4px}.reassurance p{font-size:12px}.panel{padding:24px 20px;border-radius:15px}.auth-main{padding-inline:16px}.auth-card{padding:28px 22px}.auth-card h1{font-size:30px}.login-options{flex-wrap:wrap;gap:2px 10px}.auth-card .auth-note{font-size:11px}.section-heading h1{font-size:30px}.section-heading p{font-size:14px}.back-button{margin-top:-10px;margin-bottom:20px}.form-stack{gap:24px}.problem-label{font-size:17px}.file-field .secondary-button{flex-wrap:wrap;justify-content:flex-start;font-size:12px;gap:6px}.file-field .secondary-button .optional{display:none}.file-field small{font-size:11px}.request-identity{align-items:flex-start;font-size:11px;padding:13px}.request-identity>svg{margin-top:1px}.success-card{padding:34px 22px}.success-card h1{font-size:31px}.list-heading{align-items:stretch;flex-direction:column;gap:20px}.list-heading .primary-button{align-self:flex-start}.ticket-card{padding:18px}.ticket-card-top{align-items:flex-start;flex-wrap:wrap}.ticket-card h2{font-size:18px}.ticket-card-bottom{font-size:11px;flex-wrap:wrap;gap:12px}.ticket-card-bottom>span{margin-left:auto}.detail-meta{flex-wrap:wrap}.message{padding:19px 17px}.message-heading{flex-direction:column;align-items:flex-start;gap:5px}.message.customer-message{margin-left:12px}.message.support-message{margin-right:12px}.message>p{font-size:14px}.reply-form .primary-button{width:100%}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;transition-duration:.01ms!important}}.contact-link{display:inline-flex;align-items:center;gap:6px;color:var(--primary);font-weight:600;white-space:nowrap}.site-footer{align-items:flex-start;gap:20px}.site-footer nav{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:4px 15px}.site-footer nav a{display:inline-flex;align-items:center;min-height:44px;color:#5a6a86}.site-footer>span{padding-block:14px}input::placeholder,textarea::placeholder{color:#5a6a86}:is(summary,.attachment-button):focus-visible{outline:3px solid var(--focus);outline-offset:4px}.auth-card h1[tabindex]{outline:none}.auth-card form:not(.form-stack){margin-top:25px}.auth-card .contact-link{min-height:44px}.button-row{display:flex;align-items:center;flex-wrap:wrap;gap:10px}.ticket-card{display:block;text-decoration:none}.received-notice{margin-bottom:28px}.received-notice p{font-size:13px;color:inherit}.refresh-button{margin-top:16px}.older-messages{margin-bottom:18px}.attachment-button{display:inline-flex;align-items:center;gap:7px;min-height:44px;padding:5px 0;color:var(--primary);border:0;background:none;text-align:left;text-decoration:underline;overflow-wrap:anywhere;font-size:13px}.quoted-message{margin-top:14px;padding-top:12px;border-top:1px solid var(--line);color:var(--muted);font-size:12px}.quoted-message summary{cursor:pointer;min-height:36px;padding-block:7px}.quoted-message blockquote{margin:5px 0;padding:8px 14px;border-left:2px solid #bcd2f2;white-space:pre-wrap;overflow-wrap:anywhere}@media(max-width:560px){.header-inner{flex-wrap:wrap}.header-label{font-size:10px;gap:4px}.account{flex-basis:100%;justify-content:space-between;padding-top:10px;border-top:1px solid var(--line)}.account>div{display:grid;text-align:left;min-width:0}.account strong{font-size:12px}.account small{font-size:11px;max-width:220px}.account .quiet-button{flex-shrink:0}.site-footer{align-items:center;gap:3px}.site-footer>span{padding-bottom:0}.site-footer nav{justify-content:center;column-gap:13px}.site-footer nav .contact-link{flex-basis:100%;justify-content:center}.list-heading .button-row{width:100%}.list-heading .button-row button{flex:1 1 auto}}.brand{gap:22px;min-height:48px}.brand-logo{display:block;flex-shrink:0;width:154px;height:44px;overflow:hidden}.brand-logo img{display:block;width:100%;height:auto}.brand-name{border-left:1px solid var(--line);padding-left:22px}.brand-name strong{display:block;font-family:Inter Tight,Inter,sans-serif;font-size:19px;font-weight:750;letter-spacing:-.35px}.brand-name small{display:block;margin-top:4px;color:var(--muted);font-size:11px}.header-label{color:#0d4ea8;font-weight:600}.header-label svg{color:#0f7a37}.auth-main{position:relative;max-width:none;padding:44px 24px 52px;background:radial-gradient(ellipse at 85% 12%,#1a6ff066,transparent 45%),radial-gradient(ellipse at 8% 95%,#f0384c30,transparent 38%),radial-gradient(ellipse at 82% 95%,#0f7a3738,transparent 38%),linear-gradient(138deg,#081c40,#0c2a5e 52%,#12408c)}.auth-main:before{content:"";position:absolute;inset:0;pointer-events:none;background-image:linear-gradient(#ffffff06 1px,transparent 1px),linear-gradient(90deg,#ffffff06 1px,transparent 1px);background-size:56px 56px}.auth-main>*{position:relative}.auth-main>.loading{color:#fff}.auth-card{border-radius:24px;padding:38px;box-shadow:0 24px 64px #03112640}.auth-card h1{color:#081c40;font-size:36px;font-weight:780;letter-spacing:-1.2px}.auth-card .eyebrow{font-size:10px;letter-spacing:1.6px}.eyebrow:before{content:"";display:inline-block;width:22px;height:1px;background:currentColor;margin-right:10px;vertical-align:middle}.primary-button,.secondary-button{border-radius:100px}.primary-button{box-shadow:0 5px 16px #1266d61a}.auth-card .primary-button{min-height:52px;font-size:15px}.contact-link{color:#ab1e2e}.contact-link svg{color:#d0273a}.auth-card .contact-link{color:#ab1e2e;font-size:15px}.site-footer{background:#fff;max-width:none;padding-inline:max(32px,calc((100% - 1080px)/2))}.site-footer nav .contact-link{color:#ab1e2e}@media(max-width:850px){.brand-name{display:none}}@media(max-width:560px){.header-inner{padding:18px 22px}.brand-logo{width:133px;height:38px}.header-label{font-size:12px;gap:6px}.auth-main{padding:30px 16px 38px}.auth-card{padding:30px 24px}.auth-card h1{font-size:32px}.auth-card .auth-note{font-size:12px}.site-footer{padding-inline:20px}}
